Main duties:
● Manage and/or Perform detailed implementation of communication system solutions and services which satisfy the requirements of the customer, end users and operator;
● Support the update of system ‘as built’ documentation
● May be asked to perform Preventive and Corrective Maintenance to customer systems under support contract
● Build Customer relationships; presenting technical solutions to Customer, partners and suppliers and providing Customer technical consultations, advice and review as well as technical documentation as per the Contract requirements
● Provide 3rd party management for ordering, installation and integration, documentation, quality management and acceptance testing, technical change management.
● Participate in Factory Acceptance Test (FAT) and (on-site) Site Acceptance Tests (SAT), while coordinating all technical aspects of the acceptance testing.
● Work with product groups to ensure equipment is available to meet project timescale.
● Provide technical support during all project phases
● Support SW / HW upgrades
● Attending customer meetings, status updates, project reporting etc.
● Technical CSM and PM support
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